Privacy Policy

Last updated: January 2025

Introduction

imgfast ("we", "us", or "our") operates imgfast.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our service.

By using imgfast, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

Personal Information

When you register for an account, we collect:

  • Email address
  • Password (encrypted and never stored in plain text)
  • Subscription information (if you upgrade to a paid plan)

Usage Data

We automatically collect certain information when you use our service:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Image processing statistics (file sizes, formats, conversion counts)

Uploaded Files

  • Images you upload for conversion are stored temporarily on our servers
  • All files are automatically deleted after 24 hours
  • We do not analyze, view, or use your uploaded images for any purpose other than processing them

How We Use Your Information

We use the collected information for:

  • Service Delivery: Processing your images and managing your account
  • Authentication: Verifying your identity and managing login sessions
  • Billing: Processing payments for paid subscriptions
  • Communication: Sending account-related emails (verification, password resets, billing)
  • Analytics: Understanding how users interact with our service to improve it
  • Security: Detecting and preventing fraud, abuse, and security incidents

Data Storage and Security

We take data security seriously and implement industry-standard measures to protect your information:

  • All data transmission is encrypted using HTTPS/TLS
  • Passwords are hashed using industry-standard algorithms
  • Uploaded files are stored in isolated storage with restricted access
  • Files are automatically deleted after 24 hours
  • Payment information is processed securely through Stripe and never stored on our servers

Third-Party Services

We use the following third-party services that may collect information:

  • Stripe: Payment processing for subscriptions
  • Resend: Transactional email delivery

These services have their own privacy policies governing their use of your information. We only share the minimum information necessary for these services to function.

Cookies and Tracking

We use cookies and similar tracking technologies to maintain your login session and remember your preferences. You can configure your browser to refuse cookies, but this may limit functionality of the service.

Data Retention

  • Account Data: Retained while your account is active or as needed to provide services
  • Uploaded Files: Automatically deleted after 24 hours
  • Usage Logs: Retained for up to 90 days for analytics and security purposes
  • Billing Records: Retained as required by law for tax and accounting purposes

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications (we currently send none)

To exercise these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hey@imgfast.com
Contact Form: Contact Page